Customer Login Page
The ONE page to access ALL Online Products you purchased from us!
By default, your USER NAME is your EMAIL ADDRESS.
(And it's EASY to find later on: a link called “CUSTOMER LOGIN” is @ the bottom left of every page on our site.)
If you lost/forgot your password & entered your email address above to recover/reset your password:
=> VERY IMPORTANT: also check your SPAM/JUNK-MAIL folder for the email with the new password, just in case.
If unclear about how to log in: please read ALL information on this page! (Also see step-by-step VIDEO below!)
LOGGING IN & ACCESSING YOUR VIDEO(S) SUCCESSFULLY BOILS DOWN TO THESE 3 STEPS:
1) Enter the LOGIN INFO correctly on this very page.
(the username & password that was emailed to you)
2) Choose the CORRECT PRODUCT (must choose a product you actually bought!)
3) Choose the CORRECT VERSION of that product!
* 24-HOUR access version link (if you bought DVD version, or bought 24-hour version only)
* 12-MONTH access version link (if you bought the 12-month online version)
* LIFETIME access version link
(And, if on a MOBILE device: must choose the MOBILE version link of it)
=> This is all automated. If you follow these steps, it MUST work.
Also, here is a VIDEO showing you step by step how to log in quickly & easily:
For more answers/solutions to LOGIN ISSUES please CLICK HERE!
ONE MORE CAVEAT:
If you bought more than one video of ours, and at DIFFERENT times:
Your web browser may then still remember the OLD login info and access permissions – and (incorrectly) act as if you can not access the later on ADDITIONALLY purchased video (when in fact it DOES work).
clear your web browser's history + cookies + cache and it will work fine again:
Here is how:
FIREFOX: go to History/Clear Recent History
CHROME: go to Chrome/Clear Browsing Data
SAFARI: go to Safari/Reset History/Clear History
=> Info for all browsers: click here